Refund Policy

Last Updated: September 23, 2026

Thank you for purchasing from DigiDhanvi.

Because our products are digital products that can be delivered electronically, please review the following Refund Policy before making a purchase.

1. Digital Products

DigiDhanvi currently sells digital products, including 100+ AI Business Prompts.

Once a digital product has been successfully purchased and delivered, it may not be eligible for a refund simply because the customer has changed their mind.

2. Refund Requests

If you experience a genuine issue with your purchase, such as:

  • Payment was successfully completed but the product was not delivered

  • The download or access link does not work

  • You received an incorrect or damaged digital file

  • A technical issue prevents you from accessing the purchased product

please contact us at hello@digidhanvi.in.

We will review the issue and, where appropriate, provide access to the correct product or another suitable resolution.

3. Duplicate Payments

If you believe you have accidentally made the same purchase more than once, please contact us with the relevant transaction details.

After verification, we will review the duplicate transaction and determine the appropriate resolution.

4. Non-Refundable Situations

A refund may not be provided when:

  • The customer has simply changed their mind after purchase

  • The customer no longer wants the product

  • The customer purchased the product by mistake but the product was successfully delivered

  • The customer does not use the product

  • The customer does not achieve the expected personal or business results from using the product

  • The customer has already received and accessed the digital product

5. How to Request Support

For purchase-related issues, email us at:

hello@digidhanvi.in

Please include:

  • Your name

  • Email address used during purchase

  • Order/payment details

  • Description of the issue

  • Relevant screenshot or transaction information, if applicable

We aim to review genuine support requests and respond as soon as reasonably possible.

6. Payment Provider

Payments may be processed through third-party payment providers such as Razorpay. Payment processing may also be subject to the applicable payment provider's terms and policies.

7. Policy Changes

DigiDhanvi may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

For refund or purchase-related questions, please contact:

DigiDhanvi
Email: hello@digidhanvi.in

Website: digidhanvi.in